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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Reed

May 21, 2026

5  out of  5
rating by Bruce Reed
"I was surprised how competitive State Farm's rates are when I first contacted them. With that roadblock out of the way, it all depended on customer service in answering questions, etc. I was happy with my pre-coverage interactions, and I am just as happy now with Robb and his team as my agent."
We responded:
"Bruce thank you for your business! We love having you as a customer and thanks for trusting us with your insurance needs! "
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Brad Burke

March 9, 2026

5  out of  5
rating by Brad Burke
"Robb and his staff have been a tremendous help over the years with our home, auto, and boat insurance. Great coverage at very competitive rates. No problems making claims. We are very happy with Statefarm and Robb's expertise and service."
We responded:
"Thank you, Brad, for sharing your positive experience with us. It's wonderful to hear that you have been satisfied with the coverage and competitive rates for your home, auto, and boat insurance. We're glad to know that making claims has been smooth for you. Your feedback about Robb and the team's expertise and service is greatly appreciated. We're committed to continuing to provide you with excellent service."
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Abhishek Sharma

February 25, 2026

5  out of  5
rating by Abhishek Sharma
"Very helpful team and good prices for auto insurance!"
We responded:
"Thank you, Abhishek, for sharing your positive experience with our team. We're delighted to hear that you found our team helpful and our auto insurance prices satisfactory. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Kassandra Vincent

February 3, 2026

5  out of  5
rating by Kassandra Vincent
"Came in for some quotes and could not have been more pleased with the service I received. Shaine was helpful, clearly explained and answered all my questions and took the time to look at coverage options to best help me decide what I would like quoted. All this, while knowing I was shopping around with other companies as well. Felt respected and listened to. Can definitely recommend this office is someone is looking."
We responded:
"Thank you, Kassandra, for sharing your experience. It's wonderful to hear that Shaine was able to assist you effectively and provide the information you needed. We strive to ensure our customers feel respected and listened to, and it's great to know you felt that way. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're here to help."
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Gustavo Fring

January 28, 2026

5  out of  5
rating by Gustavo Fring
"Shane was wonderful, very friendly guy and super helpful. I would recommend this place for anyone looking for the best rates"
We responded:
"Thank you for sharing your experience with us. It's great to hear that Shane was able to assist you in such a friendly and helpful manner. We appreciate your recommendation and are glad to know you found the best rates with us. Your feedback is valuable and encourages us to continue providing excellent service."
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Al R. Kiley

January 15, 2026

5  out of  5
rating by Al R. Kiley
"Robb is knowledgeable, extremely capable agent with exceptional communication skills. He has helped us very well with all our insurance needs."
We responded:
"Thank you, Al, for sharing your positive experience. It's wonderful to hear that Robb's knowledge and communication skills have been helpful in meeting your insurance needs. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Christopher Corbitt

November 19, 2025

5  out of  5
rating by Christopher Corbitt
"Rob is very professional and timely . He makes everything easy!"
We responded:
"Thank you, Christopher, for sharing your positive experience. It's great to hear that the teams professionalism and timely service made things easy for you. Your feedback is truly appreciated, and we're glad to have met your expectations."
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Valeria Heath

November 19, 2025

5  out of  5
rating by Valeria Heath
"Amazing agent. I have been with Rob and his team for at least 3 years and plan to stay long term. Rob and his team are amazing. Anytime I have had a question, issue, or problem they always go above and beyond to help us get it taken care of. Whether it was going above and beyond to help a stranded teenage driver, or retrieving us from being stranded, arranging a rental car, and driving us to our prearranged rental to get back on our way. They are amazing. 10 out of 10, will always recommend."
We responded:
"Valeria, it was pleasure to be able to assist in a tough situation. I hope the rest of the trip went well. We appreciate your kind words and your business. Talk with you soon! "
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Brandy Jo LaClair

October 22, 2025

5  out of  5
rating by Brandy Jo LaClair
"Max is 100% the best agent I've had. He was able to work through all of the available discounts and give us a great rate for my new driver and myself."
We responded:
"Thank you for sharing your experience with Max. It's wonderful to hear that he was able to assist you effectively and secure a great rate for you and your new driver. Your feedback is greatly appreciated, and we're delighted to know that you are satisfied with the service."
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Melissa Gledhill

September 25, 2025

5  out of  5
rating by Melissa Gledhill
"I really like having a local insurance agent. Robb has been very kind and thoughtful in connecting with us like we were old friends. His office staff are equally as kind and caring. I'm my experience with them, I have every confidence that my insurance needs are in very good hands. In a time when things are so difficult it is nice to take at least one worry off our plate. I greatly appreciate Robb and his staff and highly recommend them."
We responded:
"Thank you so much, Melissa, for sharing your experience. It's wonderful to hear that you feel confident and at ease with our services. We strive to treat our clients like friends and ensure their needs are well taken care of. Your recommendation means a lot to us, and we're grateful for your trust and support."
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Brad Slocum

September 24, 2025

5  out of  5
rating by Brad Slocum
"Very polite and filled me in on everything"
We responded:
"Thank you, Brad, for your kind words and perfect rating. It's wonderful to hear that you found the service polite and informative. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Penny Hutchins

August 6, 2025

5  out of  5
rating by Penny Hutchins
"I have known Robb since he was a young boy. He grew up with my kids. He was an awesome kid back then & his kindness goes a long ways. Shane & Heather are always helpful. What a great business He has developed in insurance. Thank you Robb!"
We responded:
"Penny thank you for the kind words. We appreciate your business and look forward to serving you! "
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Tena Gray

July 16, 2025

5  out of  5
rating by Tena Gray
"Great communication!!! Easy to work with."
We responded:
"Thank you, Tena, for your kind words and the excellent rating. It's wonderful to hear that you found the communication great and the process easy. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Robert Haddadin

June 21, 2025

5  out of  5
rating by Robert Haddadin
"Very professional , friendly, great in discussion and takes time to explain options in clear general terms . Highly recommend dealing with him."
We responded:
"Thank you, Robert, for sharing your positive experience. It's wonderful to hear that you found the service professional and friendly. Taking the time to explain options clearly is something we strive for, and your recommendation means a lot. We appreciate your feedback and look forward to assisting you in the future! "
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Saint B Music

January 29, 2025

5  out of  5
rating by Saint B Music
"Heather and Shane I believe is the gentleman’s name helped me with the transition of insurance between vehicles and finding the perfect plan for my predicament! As well as Heather keeping me posted on all the changes and future things to look forward to! Excellent service !"
We responded:
"Thank you for an awesome review. I will be sure to share this with the team. We appreciate your business!! "
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Brooke Swincicki

January 26, 2025

5  out of  5
rating by Brooke Swincicki
"Absolutely amazing service! Heather was able answer all of my insurance questions and was very informative. I was paying an insane amount for basic car insurance and for only $30 extra a month I was able to switch to state farm and add another car and renters insurance onto my policy. I am beyond grateful for the help I received from Heather and Shaine. I felt very understood when I was explaining my issues with my old insurance company, I was immediately on board with switching to state farm. This will forever be the best decision I could have made for my future and it never would have happened without Heather."
We responded:
"Brooke, thank you for the review. We appreciate your business along with the kind words. Shaine and Heather are Rockstar we are lucky to have them! "
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Kathy Gaffke

January 20, 2025

5  out of  5
rating by Kathy Gaffke
"Thank you State Farm Insurance of the Robb Boerner's office in Midland plus Heather and staff."
We responded:
"Thank you for the kind words and awesome review! "
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Donnie Gilson

December 11, 2024

5  out of  5
rating by Donnie Gilson
"I recently had the pleasure of working with Robb's State Farm Insurance, and my experience has been outstanding. From the moment I contacted their team, I was greeted with professionalism and genuine care. The agents took the time to understand my specific insurance needs and provided excellent recommendations tailored to my situation. What impressed me the most was their commitment to customer service—each interaction was prompt, informative, and friendly. Overall, I highly recommend State Farm Insurance for anyone seeking reliable coverage and exceptional service. Their team truly goes above and beyond to ensure peace of mind for their clients."
We responded:
"Donnie we appreciate your business and thank you! "
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Brenton Barczykowski

November 22, 2024

5  out of  5
rating by Brenton Barczykowski
"Top notch agent. Very responsive and helpful with great service, fair pricing, and straightforward, honest communication."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that you found the service responsive, helpful, and straightforward. Providing great service and fair pricing is always our goal. We appreciate your feedback and look forward to continuing to meet your insurance needs!"
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Brandon Richardson

October 23, 2024

5  out of  5
rating by Brandon Richardson
"Robb is not only a great agent, and great guy, but as a professional myself, I trust him with my own clients. He is a great communicator and an honest man. Plus, he saved me money while increasing some of my insurances coverages. Thanks Robb!"
We responded:
"Thank you so much, Brandon! It's fantastic to hear that you trust me with your own clients and appreciate the communication and honesty. I'm glad I could help save you money while increasing your coverage."
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Kevin Hess

October 4, 2024

5  out of  5
rating by Kevin Hess
"Just came over to State Farm from another provider. Not only did they get me a cheaper rate but better coverages as well. Heather their office manager is very informative, friendly, and always available when I call. Highly recommend coming over to this agent if you want to save some cash!"
We responded:
"Thank you for sharing your experience, Kevin! It's fantastic to hear that you found better coverage at a more affordable rate. Heather is indeed a valuable part of our team, and we're glad she could assist you so effectively. Sincerely, Robb Boerner, Agent owner. "
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axena conley

September 17, 2024

5  out of  5
rating by axena conley
"I have had State Farm for a few years now. They have insured everything from my vehicle, home, business, life, and disability. Heather and Shaine have always been super knowledgeable and a pleasure to work with."
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Heather and Shaine have been able to assist you with all your insurance needs. We're delighted to have you as part of our State Farm family and look forward to continuing to serve you!"
Profile photo of Andrew Iwamasa (CCornerMI)

Andrew Iwamasa (CCornerMI)

July 28, 2024

5  out of  5
rating by Andrew Iwamasa (CCornerMI)
"Robb really takes time to talk with you about your coverage. No pressure and super informative. Takes time to learn your needs and what's going on in your life."
We responded:
"Thank you, Andrew! It's great to hear that you found the discussions about your coverage informative and pressure-free. Taking the time to understand your needs and life situation is always a priority!"
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Mike Delman

June 17, 2024

5  out of  5
rating by Mike Delman
"I have been with Robert Boerner for over 9 years he covers my auto,renters and life insurance Robert and his staff are always very friendly and helpful and understanding I could not for anything more they really make me comfortable with my insurance questions. The best thing thing with insurance was finding Robert"
We responded:
"Thank you for being a loyal customer for over 9 years, Mike! We are thrilled to hear that you find our team friendly, helpful, and understanding. It's our pleasure to make sure you feel comfortable with all your insurance needs. We appreciate your kind words and look forward to continuing to serve you."
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Melissa Cockrell

June 5, 2024

5  out of  5
rating by Melissa Cockrell
"If you're looking for an insurance office that really listens, doesn't try to oversell you something you don't need and does everything they can to help during your most stressful times, then this is the place! To start the staff is amazing, you're greeted with friendly faces immediately, everyone is extremely knowledgeable, and it's like you're talking with friends. Robb helped us 3 years ago with our home, camper, and 2 auto policies. He was able to get us signed up quickly, the process was so smooth, and was very thorough with the coverage explanation. I cannot say enough great things about Robb and his team, truly kind and caring people. Definitely the easiest decision we made."
We responded:
"Thank you so much for your kind words, Melissa! We are thrilled to hear that you had such a positive experience with our team and that we were able to provide you with the coverage you needed. We truly value your trust in us and look forward to continuing to be there for you whenever you need us."