State Farm® Insurance Agent Robb Boerner

"Heather and Shane I believe is the gentleman’s name helped me with the transition of insurance between vehicles and finding the perfect plan for my predicament! As well as Heather keeping me posted on all the changes and future things to look forward to! Excellent service !"

"Absolutely amazing service! Heather was able answer all of my insurance questions and was very informative. I was paying an insane amount for basic car insurance and for only $30 extra a month I was able to switch to state farm and add another car and renters insurance onto my policy. I am beyond grateful for the help I received from Heather and Shaine. I felt very understood when I was explaining my issues with my old insurance company, I was immediately on board with switching to state farm. This will forever be the best decision I could have made for my future and it never would have happened without Heather."

"Thank you State Farm Insurance of the Robb Boerner's office in Midland plus Heather and staff."

"I recently had the pleasure of working with Robb's State Farm Insurance, and my experience has been outstanding. From the moment I contacted their team, I was greeted with professionalism and genuine care. The agents took the time to understand my specific insurance needs and provided excellent recommendations tailored to my situation. What impressed me the most was their commitment to customer service—each interaction was prompt, informative, and friendly. Overall, I highly recommend State Farm Insurance for anyone seeking reliable coverage and exceptional service. Their team truly goes above and beyond to ensure peace of mind for their clients."

"Top notch agent. Very responsive and helpful with great service, fair pricing, and straightforward, honest communication."

"Robb is not only a great agent, and great guy, but as a professional myself, I trust him with my own clients. He is a great communicator and an honest man. Plus, he saved me money while increasing some of my insurances coverages. Thanks Robb!"

"Amazing agent. Rob and his team are amazing. Anytime I have had a question, issue, or problem they always go above and beyond to help us get it taken care of. Whether it was going above and beyond to help a stranded teenage driver, or retrieving us from being stranded, arranging a rental car, and driving us to our their prearranged rental to get back on our way. They are amazing. 10 out of 10, will always recommend."

"Just came over to State Farm from another provider. Not only did they get me a cheaper rate but better coverages as well. Heather their office manager is very informative, friendly, and always available when I call. Highly recommend coming over to this agent if you want to save some cash!"

"I have had State Farm for a few years now. They have insured everything from my vehicle, home, business, life, and disability. Heather and Shaine have always been super knowledgeable and a pleasure to work with."

"Robb really takes time to talk with you about your coverage. No pressure and super informative. Takes time to learn your needs and what's going on in your life."

"I have been with Robert Boerner for over 9 years he covers my auto,renters and life insurance Robert and his staff are always very friendly and helpful and understanding I could not for anything more they really make me comfortable with my insurance questions. The best thing thing with insurance was finding Robert"

"If you're looking for an insurance office that really listens, doesn't try to oversell you something you don't need and does everything they can to help during your most stressful times, then this is the place! To start the staff is amazing, you're greeted with friendly faces immediately, everyone is extremely knowledgeable, and it's like you're talking with friends. Robb helped us 3 years ago with our home, camper, and 2 auto policies. He was able to get us signed up quickly, the process was so smooth, and was very thorough with the coverage explanation. I cannot say enough great things about Robb and his team, truly kind and caring people. Definitely the easiest decision we made."

"Loved this place when I first joined them about 6 years ago….went downhill fast once Covid hit (price gouging was a DEFINITE THING with these guys….they even were ordered by the governor to refund us during Covid due to it) I will say that shops that work with them make it easy to get your car fixed, except once when I got my car back the glovebox was no longer attached correctly….not really State Farm’s fault but I can’t tell you how MANY business told me time and time again “we don’t work with State Farm because they “DONT PAY US” bad sign if your stuck in a bad situation with nowhere to go…they used to be cheap but year after year the amount just increases and when I added my wife she had a ticket for running a red light which increased my insurance through them (that’s fine, I get it) buuuuuuut it only affects your record for a certain period of time, when I recently price checked insurance agencies I found that this is no longer on her record, yet I’m still paying for it because State Farm just “hopes you don’t notice” it’s sad I have to add these guys to places I will NEVER Insure with again, because they were so good to me so long ago. But some businesses just aren’t good at managing what’s important and with insurance, your customer should be up there towards the top….unfortunately State Farm seems more concerned with squeezing you out of your money and making it an inconvenience to leave them, they required my new proof of insurance then never responded when I sent it and another follow up email, I cancelled the next day by calling on a Saturday and getting sent to the actual corporation, kinda funny that they diddnt require anything from me to cancel….yet Rob HAS TO HAVE PROOF, I understand it’s a liability issue but you have ways to record phone calls and cover yourself legally if you actually have trained people in your establishment….super sad I have to leave such a poor review but loyalty literally means nothing to these big corps….if your insured through these guys PLEASE PRICE CHECK AROUND! I saved 110 a month and ADDED A CAR BY SWITCHING!!!!!!!!!! Sorry if my misleading information distracts you, but if it did, at least I know your will price check these guys and they will always lose 😘, I also included it was a liability issue and understood his predicament, which again, very misleading….but when my auto pay is set up to come out over the weekend when your not open and your associate tells me “oh well I’m leaving soon so I’ll text you an email to send the info to” then I send the info and nothing happens…so I follow up with another email and again, nothing happens….so I’m FORCED to call on Saturday and finally talk to the main corporation and they solved my problems in literally 15 mins while your organization took until Tuesday….literally 4-5 days after I needed it to take place…. You can take the “misleading” information whatever way you want but people should definitely know your not out for anyone’s best interest except for State Farm….continue being a good neighbor"

"Staff was very kind! Thank you Robb for getting us in last minute, the process was super easy! I highly recommend!"

"Not sure why a company would deny a customer to cancel a policy they are not happy with without reviewing the new company's policy. I've never heard of such a thing. Reviewing Michigan Auto Laws I'm also not seeing how this is a requirement as everything states it can be cancelled at anytime per the insured request. This seems like an absolutely unnecessary hassle to someone that has had a policy with you for years. Thanks for the inconvenience!"

"Golden State farm for your insurance they are pretty good and they're reasonable price"

"Super friendly, thorough ,comfy offices. Walked me through every option"

"As a young person with their bills in their own name, paperwork and policy info is hard for me to understand sometimes. This office is always super kind and straightforward with information and they have never done me wrong! Definitely recommend to any young car owners/renters!"

"Fantastic service!"

"Great service"

"Kudos to Robb Boerner for the prompt and professional responses to all my queries. In particular, I really appreciated the fact that rather than just looking at each issue on its own, Robb took the time to explain the various options and put together a set of policies that made perfect sense holistically for our situation (while dropping the premium around 20%)."

"Rates kept going up, new car was a 80.00 increase but found it cleaper somewhere else."

"Jessica Parmelee has taken care of all our insurance needs since moving from Arizona to Michigan. From home, to auto and now our new business, she found us the best rates and coverage for each. She has always been so professional (also positive and supportive) through our entire experience. So thankful we found her and State Farm."

"We saved a ton of money with Robb. Thank you so much. I recommend him to everyone👍"

"Shaine really took care of everything I needed. This is not your typical agency. I was walked through my policies so I really understood what I was buying and how it would cover my family. I feel so much better knowing my family is protected properly. Thank you Shaine!!!!"